1) All claims for Loss/Damage must be filed with this carrier within thirty (30) days after delivery date.
2) In cases of Concealed Damage, J&P Hall Expres must be notified in writing within fourteen (14) days of delivery or the claim will likely be declined.
3) Be sure to attach a letter of explanation if there are any Special Circumstances we should know about.
Please profide a copy of the Signed Delievery Receipt, Original
Invoice, Invoices for repairs or replacements, and Pictures (if
available) when filing the claim. Pictures can be sent via mail or can
be emailed to TammyM@JPHallExpress.com
5) In no case will this
carrier accept responsibility for Consequential Damages or Special
Damages beyond the value of the goods that are subject to the claim.
Prior to any settlement, all freight charges must be paid in full.
Include any applicable freight charges in your claim presentation.
7) If you have any questions regarding your claim, you may contact Tammy Martin at 404-762-5063.
Upon completion of form, fax to 404-762-9005 or mail to:
J&P Hall Express Attn: Claims Department PO Box 45098 Atlanta, GA 30320